Developed to recognize innovation in the financial services industry, the Monarch Innovation Award is the first award of its kind. The award is named after the monarch to symbolize the rebirth that results when old formulas and methods give way to new ways of doing things. The Monarch Innovation Awards are presented by Barlow Research Associates, Inc.

About Barlow Research Associates, Inc. (BRAI):

Barlow Research Associates, Inc. was founded in 1980 to provide research and consulting services to the banking industry in the U.S. and overseas. BRAI specializes in custom research projects and strategic consulting and has also developed a widely-used proprietary product in the Customer Relationship Audit® (CRA), a customer satisfaction research tool designed to provide actionable data at all levels of the bank. BRAI has a wide range of experience in many financial markets, most notably the small business and middle markets. BRAI’s experience allows them to select the methodology that will provide the most useful findings and the lowest price. BRAI knows the questions to ask and the issues to probe.

Timeline:

Award Winners Announced at 2011 Barlow Client Conference